How do I position my business in premium market segments?
“Yes, but be very careful. Success outside the big three mega-niches requires massive emotional passion from your audience who treat the topic like a religion. Examples include golf, fantasy sports, and musical instruments where people become irrationally passionate.”
Also asked as
Eben's Answer
Not every market is worth entering. I use a three-question niche test to filter high-probability opportunities from traps. First: is the customer motivated by pain, urgency, or irrational passion — or are they just casually interested? Second: are they proactively searching for solutions, or do they need to be convinced they have a problem? Third: from their perspective, do they have few or no perceived options? If you get yes to all three, you've found a high-probability niche. Narrow is better than broad — carve off a specific segment of a large market where people have unmet needs, and you can command premium prices without competing on cost. Discover the niche; don't choose it.
Read the full canonical answer →Reframe
“Premium positioning isn't about raising prices — it's about narrowing your audience and deepening your expertise until you're the obvious choice for a specific outcome.”
Relevant Clips261
- Teaching▶ 6:55
High-Value Problem Coaching Charges 100 to 200 Per Session
Personal coaching, especially problem-oriented coaching around health, weight loss, relationships, dating, and debt, represents huge opportunities charging $100-200+ per session because having someone hold your hand through problems creates significant value
- Teaching▶ 3:13
Layer Niche Selection Strategies to Boost Success
Layer multiple niche selection strategies together - niche testing, customer research, narrowing focus, problem-solving orientation, mega-niche selection, and beginner appeal - to dramatically increase success probability
- Teaching▶ 1:17
Why Generic Self-Introductions Fail to Attract Prospects
Most people answer 'what do you do' with generic statements about themselves like 'I'm a writer' or 'I'm a relationship coach' - this approach fails because it's all about them instead of the prospect's needs
- Teaching▶ 7:07
Education Marketing Establishes You as the Trusted Advisor
Education marketing positions you as a trusted advisor by teaching prospects what they don't know they don't know - the right questions to ask, expensive mistakes to avoid, and how to make good decisions
- Teaching▶ 14:33
Niche Depth Creates a Natural Moat Around Your Market
The more niched you are and the more of an expert you are on that niche, the more you have what Warren Buffett calls a natural moat around your castle with natural protection of your market
- Teaching▶ 16:34
Defining Niche by Customer Need Not Demographics
Think of your niche as the specific need your customer has, not as your product or customer demographic - focus on their fears, frustrations, wants, and aspirations in their exact words
- Teaching▶ 8:22
Better to Be First in the Customer's Mind Than Best
It's better to be first in the customer's mind than to be better - humans create mental categories for new information, and once those categories are full, it's hard to add new things.
- Teaching▶ 12:40
Name the Category You Create
Once you create your category, name it to mark it out in customers' minds - Eben created and named the category of 'dating advice for men' online, establishing leadership position.
- Teaching▶ 2:25
Building a Single Ideal Customer Avatar
Create a customer avatar by combining all your customers into one imaginary person with only the traits of your ideal customer, including demographics, income, fears, and desires.
- Teaching▶ 13:14
Narrow Your Category to Own It
Create specific enough categories to be first - instead of general 'health' coaching, narrow down to something like 'natural weight loss for women' to find a category you can own.
- Teaching▶ 4:41
Niches Are Discovered Then Developed by Going Deeper
Niches are discovered and then developed - you discover a niche by finding an unmet need, then develop it by going deeper, getting more focused, and isolating that specific need
- Teaching▶ 9:50
Three-Question Niche Viability Test
Use the three-question niche test: Does your prospect have an emotional irrational need? Are they proactively looking for solutions? Do they have few or no perceived options?
Show 249 more
- Teaching▶ 32:40
Ask What Customers Want That They Can't Find Anywhere
There's always a huge opportunity to create a new category you can completely own by asking what customers are looking for that they can't find in existing products
- Teaching
High-Paying Clients Treat Coaches as Authorities, Not Vendors
High-paying clients gravitate toward and show respect for their coaches in social settings, treating them as authorities rather than being resentful about payments
- Teaching
High-Value Clients Want Direct Meaningful Conversations
High-value clients prefer to work with people who are comfortable diving directly into meaningful conversations without nervous laughter or apologetic behavior
- Teaching▶ 4:31
Create a Category and Position Yourself as the Originator
Don't just create a product or service - create an entire category and position yourself as the originator to attract premium partnerships and clients
- Teaching
Make Each Product Its Own Category to Block Competitors
Create competitive barriers by making each product its own category so competitors must compete with entire categories rather than individual products
- Teaching
First in Category Beats Better Product Every Time
It's better to be first in a category than to have a better product - people choose the first thing they remember, not necessarily the better option
- Teaching▶ 1:04
Money, Health, Relationships Sell 5–20x More Than Other Niches
Three mega-niches dominate information product sales: money/business, health/fitness, and relationships, selling 5-20 times more than other niches
- Teaching
Laser Precision Targeting Beats Broad Appeal
Target specific niches with laser precision rather than trying to appeal to everyone - this creates deeper connection and higher conversion rates
- Teaching
Precision Niche Targeting Requires Intentional Detailed Execution
Target your niche with precision by being conscious, intentional, and doing all the details right—not just putting a little bit of time into it
- Teaching▶ 6:52
Neutrogena's Narrow Niche That Won a Category
Neutrogena became #1 in their categories by starting with the narrow message of 'use every couple weeks to wash off residue from other soaps'
- Teaching▶ 6:34
Telling Prospects You're Not a Match Commands Respect
One of the most powerful things you can do is tell a prospective client after 5-10 minutes that you're not going to be a good match for them
- Teaching▶ 7:26
Differentiation Requires Doing Something Fundamentally Different
Differentiation in the market requires doing something fundamentally different from what everyone else is doing, not just minor improvements
- Teaching
Combining Two Expertise Areas Creates a Rare Superpower
Combining two different expertise areas creates a superpower because you become one of the only people who can do that specific combination
- Teaching▶ 12:56
Affluent Clients Respect Confident Pricing
Elite affluent clients prefer working with professionals who are confident about their pricing rather than embarrassed about getting paid
- Teaching
Premium Prices Attract Clients With More Skin in the Game
When you charge premium prices, you attract a different caliber of client who has more skin in the game and greater commitment to results
- Teaching▶ 4:29
Creating the Dating Advice for Men Category from Scratch
Eben created the "dating advice for men" category by focusing on getting dates rather than relationships, generating millions in revenue
- Teaching▶ 13:29
Position for Where Your Industry Heads in 10 Years
For personal positioning, look at where your industry is heading in 10 years and position yourself as the expert in that emerging niche
- Teaching
Think of Yourself as a Brand, Not Just a Person
Coaches must think of themselves as a unique brand, not just as a person, to gain perspective and understand how others perceive them
- Teaching▶ 1:25
What Makes a Virtual Business Different from Traditional Business
Avoid cute names and funny names because spending money is serious business and most people don't want to laugh when they're doing it
- Teaching
Every Missed Contact Equals Missing Sales and Income
Value is completely subjective—two books with identical production costs can command vastly different prices based on perceived worth
- Teaching
Elite Clients Have Options — They're Free From Survival Behaviors
Elite clients have many options and choices, which frees them from social survival behaviors that less affluent people must maintain
- Teaching▶ 27:18
Educational Titles That Address Mistakes and Remove Buyer Fear
Create educational titles that address specific mistakes and questions in your industry to establish expertise and remove buyer fear
- Teaching▶ 8:14
Few Perceived Options Does Not Mean No Options Exist
Few perceived options doesn't mean there literally are no options—it means from the customer's perspective they have limited choices
- Teaching▶ 12:10
Show Customers the Exact Steps to Raise Perceived Value
Increase perceived value by showing customers the simple action steps they'll take and exactly how they'll get their desired result
- Teaching
Creating Each Product as Its Own Defensible Category
Transform your product strategy from a product line to a product curriculum by creating each product as its own defensible category
- Teaching▶ 2:23
For Affluent Clients Time Is Worth More Than Money
For affluent clients, time is more valuable than money because their top priority is spending quality time with friends and family
- Teaching
Modern Reality Rewards Results Not Credentials
Modern reality isn't about credentials or qualifications - it's about being able to get results and show others how to do the same
- Teaching▶ 10:08
Willpower Wasted on Resistance Not Habit Creation
Humans get very little willpower daily and most burn it on internal conflict and resistance rather than conscious habit creation
- Teaching▶ 14:41
Find Your Unique Gifts and Build a Specialty Online
Create perfect work for yourself by identifying your unique gifts and finding people interested in exactly that specialty online
- Teaching▶ 1:04
Your Niche Evolves — It Is Never Set Once
Your niche is something that evolves over time and grows with you and your business—it's not something you sit down and do once
- Teaching▶ 0:45
Narrow Your Website Headline to One Problem and Transformation
When targeting a successful coaching niche, you must narrow it down to the point where you're excluding many potential clients
- Teaching▶ 1:39
Reference Live Training Prices to Justify Digital Pricing
Reference your live training prices to justify lower digital product pricing - 'If this was live training, I'd charge $2,000+'
- Teaching▶ 13:55
Real Status Is Earned Respect — Not Borrowed Symbols
Real status is about actually having other people admire and respect you, not wearing fancy brands or pretending to be famous
- Teaching▶ 12:43
Influence the Entire Category Perception Not Just One Purchase
You can influence customers' entire perception of your marketplace and product category, not just individual buying decisions
- Teaching
Professional Sales — Understanding Needs and Moving Prospects to Purchase
Raising prices can actually increase sales volume, not just revenue, because higher prices signal greater value to customers
- Teaching
Drill Into Sub-Niches to Dominate a Category
Drill down to find sub-niches where your specific knowledge creates unique solutions and allows you to dominate a category
- Teaching
Create Multiple On-Ramps for Different Market Segments
Create different on-ramps and front-end products for different market segments while maintaining the same core curriculum
- Teaching▶ 29:17
Health Relationships Money Three Mega Niches
Target the big three mega niches - health, relationships, and money - where most information product revenue is generated
- Teaching▶ 22:04
Integrated Experiences Beat Single Products
Competitive advantage comes from integrating diverse elements into high-value customer experiences, not single products
- Teaching
Successful Businesses Solve Very Specific Niche Problems
Successful businesses focus on helping people with very specific, niche problems rather than trying to solve everything
- Teaching
Narrow Focus — One Person, One Problem
Focus on one specific type of person and their one primary problem rather than trying to help everyone with everything
- Teaching
Niche Targeting in Today's Vocational Landscape
Focus on niche targeting as crucial in the current vocational training landscape rather than trying to serve everyone
- Teaching▶ 1:19
Target Only Clients Who Can Pay High Fees
You need a niche targeted only to clients who can afford to pay high fees and invest in high-ticket coaching packages
- Teaching▶ 14:46
Any Two Skills Combined Create Unique Positioning
Any two skills can be combined for unique positioning - even seemingly unrelated ones like cooking and productivity
- Teaching
Price Testing Reveals Counterintuitive Customer Behavior
Price testing is a fundamental marketing strategy that can reveal counterintuitive results about customer behavior
- Teaching
Global Scaling by Targeting Personality-Specific Niches
Virtual businesses can scale globally by targeting personality-specific niches rather than geographic limitations
- Teaching▶ 31:24
Price Testing — Raising Prices Sometimes Increases Sales
Price testing can dramatically increase revenue - raising prices sometimes makes people buy more of your product
- Teaching
Escape Price Competition by Reframing Around Life Goals
Escape price-based competition by repositioning around the customer's bigger life goals and long-term outcomes
- Teaching▶ 2:53
Being First in the Customer's Mind Creates Automatic Differentiation
Being first to deliver a specific result or outcome in the customer's mind creates automatic differentiation
- Teaching
High-Price Clients Show the Most Gratitude
Clients who pay the highest prices show the most appreciation, respect, and gratitude toward their coaches
- Teaching▶ 3:09
Teaching What You Learn Immediately Accelerates Your Own Learning
Price testing can reveal that higher prices actually increase both sales volume and revenue simultaneously
- Teaching
Find the Overlap Between Customer Needs and Your Passion
Find the overlap between unmet customer needs and your personal passions for optimal business positioning
- Teaching▶ 8:38
Niche Test Question Three: Do Customers See Few Options
Question 3 of the niche test: Does my prospective customer have few or no perceived options? Avoid competing on price by targeting niches where you can be the only or one of few options
- Teaching▶ 5:42
Simplify Your Offer to Match What the Hungry Crowd Wants
Simplify your offering to match what the hungry crowd wants, not what you want to express artistically
- Teaching▶ 0:37
Elite Clients Play to Win Their Own Game
Elite clients don't play to beat others—they play to win their own game and get the results they want
- Teaching▶ 9:25
Qualifying Affluent Clients Builds Professional Respect
Qualifying affluent clients early in conversations increases their respect for you as a professional
- Teaching
Combining Multiple Skill Models for Unique Positioning
Combine multiple skill models to create unique superpower positioning that few others can replicate
- Teaching
Lead With Specific Results, Not Generic Promises or Philosophy
Lead with specific results in your headline rather than generic promises or philosophical concepts
- Teaching▶ 4:14
Target Prospects With Few Perceived Options
Target prospects who have few or no perceived options to avoid competing in oversaturated markets
- Teaching▶ 0:30
The Biggest Niche Mistake New Coaches Make
The biggest mistake new coaches make is trying to get everyone as a client, which causes failure
- Teaching▶ 7:32
Telling Someone No Makes Their Respect Go Up
When you tell someone you don't want to work with them, their respect for you goes up, not down
- Teaching▶ 0:45
Height Gap Dating Tactics for Shorter Men
Apply the Pareto Principle to niche selection by focusing on the 20% of your niche that generates 80% of the results, which makes your communication more focused and targeted
- Teaching▶ 16:34
Narrow Your Niche to Carve Out an Unmet Need
Narrowing your niche is better than widening your niche - start with a big niche where there are lots of customers, then carve off a small chunk where people have unmet needs
- Teaching▶ 1:23
Every Industry Has Huge Unmet Niches Competitors Overlook
Every industry has huge niches with unmet customer needs that mainstream competitors overlook
- Teaching▶ 6:01
10% Price Increase With Same Conversion Rate Can Double Profitability
A 10% price increase that maintains conversion rates can double the profitability of an offer
- Teaching▶ 9:27
Qualify Affluent Clients Sooner to Raise Their Respect
The sooner you start qualifying affluent clients, the sooner their respect for you goes up
- Teaching
Narrow Focus to Create Category Leadership
Narrow your focus to create category leadership rather than expanding to serve everyone
- Teaching▶ 14:34
Coke vs Pepsi — Why First Wins Over Better
Coke beats Pepsi despite Pepsi tasting better in blind tests because Coke was first in the mind - being the original creates a lasting advantage over being better.
- Teaching▶ 10:01
Without a Clear Prospect Picture You Talk to Everyone and No One
If you don't know who your prospect is and haven't built a picture of them in your mind, you'll be talking to everyone using generalities that don't move people
- Teaching▶ 2:30
Position Your Product as the Original Leader in Your Niche
Position your product and company as the original and the leader in your niche
- Teaching
Your Company Name Is the Most Important Marketing Decision
Your company name is the most important marketing decision you will ever make
- Teaching
Raising Prices Can Increase Both Revenue and Sales Volume
Raising prices can actually increase sales volume, not just revenue per unit
- Teaching▶ 8:37
Anchor Aspirational Income Numbers Starting at Six Figures
Start with aspirational income numbers that prospects want to achieve, not just current income - $100,000 is a magic aspirational number for most people
- Teaching
Refine Communication Skills to 10x or 100x Perceived Value
You can increase perceived value by 10x to 100x by refining your communication and learning skills to frame everything as having much more value.
- Teaching▶ 8:47
Carving Dating Out of Relationships as a Niche
Eben carved off dating from relationships because people didn't know where to go for dating advice, unlike cars where everyone knows Ford or BMW
- Teaching▶ 5:04
Promote the Category Not Just Your Business — Higher-Level Persuasion
When you create a category, you should also promote the category itself, not just your business - this is higher-level business persuasion
- Teaching▶ 7:40
Three Separate Positioning Exercises — You Product and Business
Position yourself, your product, and your business as separate positioning exercises - consciously position all three elements
- Teaching▶ 2:39
Home Infrastructure Eliminating Double Rent Cost
Instead of trying to compete in crowded categories, create a new category that you can be first in - "bring your own bucket"
- Teaching▶ 3:42
Widening When You Should Be Narrowing
Most people widen their thinking when they should narrow - like changing from 'weight loss book' to 'total health makeover'
- Teaching▶ 2:52
Use the Mr Market Metaphor to Simplify Business Decisions
Use Warren Buffett and Ben Graham's 'Mr. Market' metaphor to simplify complex business and market decisions
- Teaching▶ 11:22
Launch Every Product as the First of Its Category
Try to launch every new product as its own category, saying "this is really the first product of its kind"
- Teaching▶ 3:11
Broad Messaging Is the Brake That Stops You From Helping Anyone
Being too broad in your messaging puts your foot on the brake of actually helping people and making money
- Teaching▶ 9:07
Narrowing Your Niche Captures More Market
Narrowing your niche intelligently captures more market than trying to appeal to everyone
- Teaching
Building Resilience by Facing Fears Deliberately
Building resilience requires deliberately facing your fears rather than avoiding them
- Answer▶ 11:23
Guarantees Remove Risk and Lift Overall Sales
Guarantees remove perceived risk for prospects, allowing more people to get involved with your product or service. Even though some people will take advantage and it's costly, sales go up enough to make it worth the cost of doing business because it helps more legitimate customers overcome their hesitation.
- Answer
Category Creation Attracts Premium Clients and Partners
Creating a category positions you as the originator and leader, which attracts premium partnerships and clients. People prefer to work with number one in a category. Instead of being one of many similar products, you become the obvious choice when presenting to bigger companies and financial experts.
- Answer▶ 8:59
Narrow Down to Dominate a Market Category
Start broad then narrow down systematically. Ask what people get the most value from your service, identify the specific demographic, and determine what makes your approach unique. Create categories specific enough that you can be first rather than trying to compete in crowded markets.
- Answer▶ 0:54
What Customers Are Really Buying Behind Every Purchase
Customers don't want products, coaching, or techniques - they want specific outcomes and results. Behind that, they want value, which is the abstract driving force behind all purchasing decisions. The key is understanding that they're buying the result, not the information itself.
- Answer
Why Did Eben Pagan Leave the Dating Advice Business
Having a million unqualified readers is worthless compared to attracting the right prospects who can actually buy. A headline like 'free money' for a billionaires-only product won't attract the right audience. You want to trigger emotion in qualified prospects, not just anyone.
- Answer
Raising Price From $29 to $39 Increased Both Sales and Revenue
Test different prices systematically rather than assuming you know the right price. Eben discovered that raising his ebook price from $29.95 to $39.95 actually increased both the number of sales and total revenue, defying conventional wisdom about price-demand relationships.
- Answer▶ 3:01
Show the Spoon — Abstract Claims Fail Without Concrete Examples
Almost none of what you communicate actually gets through because you're using abstract concepts while customers need concrete, specific examples. You must 'show them the spoon' - demonstrate your value through real-world, tangible examples rather than theoretical benefits.
- Answer
Why Higher Prices Signal Higher Quality
Higher prices can signal higher quality and exclusivity, making products more desirable rather than less. Price testing often reveals that prospects associate cost with value, and strategic price increases can improve both conversion rates and total revenue simultaneously.
- Answer▶ 11:05
Frame Price by Translating Value Into Customer Terms
Frame your price by discussing the time invested, what it would cost elsewhere, and how you've combined multiple expensive items into one affordable product. Don't just state the price—shape the value by translating it into terms your customers understand and appreciate.
- Answer
Use Specific Numbers to Make Your Story Results Credible
Focus on specific, measurable results you got when your insight started working. Use concrete numbers and before/after comparisons. For example, 'lost 27 pounds in 90 days with before and after pictures' or 'went from zero calls to dozens of calls with one ad change.'
- Answer▶ 11:46
Succeeding Outside the Big Three Mega-Niches
Yes, but be very careful. Success outside the big three mega-niches requires massive emotional passion from your audience who treat the topic like a religion. Examples include golf, fantasy sports, and musical instruments where people become irrationally passionate.
- Answer
Pagan's Virtual Business — 80-Person Remote Company Since 2001
Pagan executed a strategic identity arbitrage, using his real name to enter the mainstream business market while applying the exact same marketing systems he perfected with David DeAngelo. This allowed him to leverage his expertise without the reputational baggage.
- Answer▶ 0:31
Selling Results, Not Products — The Pricing Unlock
Focus on selling results instead of products. When you position your information product as delivering a specific, tangible result that customers can expect to experience, you dramatically increase pricing potential from $20-50 to hundreds or thousands of dollars.
- Answer▶ 8:38
Three-Question Niche Test for High-Probability Market Selection
Use Eben Pagan's three-question niche test: 1) Is your customer motivated by pain/urgency or irrational passion? 2) Are they proactively looking for solutions? 3) Do they have few or no perceived options? If yes to all three, you've found a high-probability niche.
- Answer▶ 1:54
Power People Traits: Cause vs Effect Mindset
A product is general material with no impact, while a proven system is a specific methodology with action steps that delivers guaranteed results. Instead of saying 'buy my book,' you say 'invest in my proven system that takes you from here to your desired result.'
- Answer▶ 16:44
Give Customers What They Want — Slip In What They Need
Sell customers the specific result they're craving (what they want) and then slip in all the information they actually need while delivering that result. This builds trust and relationships by satisfying their immediate desire while providing comprehensive value.
- Answer▶ 17:19
Pain Plus Urgency Formula for Premium Pricing
The pain plus urgency formula identifies where prospects experience both significant pain and time pressure, then determines the specific result they believe will solve their problem. When pain is acute and urgent, people will pay 2-10 times more for solutions.
- Answer▶ 8:59
First Mover Advantage Outlasts Product Superiority
Humans create mental categories for new information, and once those categories are full, it's very difficult to add new things. Being first in the customer's mind creates a lasting advantage that's hard for competitors to overcome, even with superior products.
- Answer▶ 2:19
Unique Currency — the Coin of Your Prospect's Value System
Unique currency is the coin of your prospect's realm - the thing they're trying to accomplish that functions like money in their value system. For weight loss, it might be pounds of fat. For dating coaching, it could be number of dates or avoiding rejection.
- Answer
Why People Choose the First Thing They Remember — Not the Best
People remember and choose the first thing that comes to mind in a category, not necessarily the best option. Human minds can only hold about 7 items per category, so being first gives you automatic mental real estate that's hard for competitors to displace.
- Answer▶ 7:44
Three-Component Niche Test for High-Probability Markets
The niche test has three components: emotional need (prospects have an irrational emotional driver), seeking solutions (they're actively looking for answers), and few perceived options (from the customer's perspective, they have limited choices available).
- Answer
Always Test Higher Prices on Every Launch
Yes, always test higher prices. Sometimes higher prices actually increase sales volume while obviously increasing revenue. Test multiple price points on every launch - even a 10% price increase that maintains conversion rates can double your profitability.
- Answer▶ 12:16
Promising Specific Tangible Physical Results That Customers Want
Promise specific, tangible, physical results that can be observed and verified. Customers want measurable outcomes like losing 20 pounds, having a zero credit card balance, or finding a romantic partner - not abstract improvements like 'feeling better.'
- Answer
Create a New Category Instead of Competing in a Crowded One
Instead of trying to compete in categories where customers' minds are already full of competitors, create an entirely new category that you can be first in. This gives you automatic leadership position rather than fighting for space in crowded markets.
- Answer▶ 11:22
The Three-Question Niche Test for Profitable Markets
Use Eben Pagan's 3-question niche test: Is your customer experiencing pain/urgency or irrational passion? Are they proactively looking for solutions? Do they have few or no perceived options? You need three 'yes' answers to have a niche worth testing.
- Answer
Target Emotionally Charged Prospects Who Recognize Your Solution
When you target emotionally charged prospects who recognize your solution as exactly what they think they need. Focus on specific, tangible outcomes rather than abstract concepts, and present solutions that address their desperate situations directly.
- Answer▶ 1:39
Find the Unique Currency Then Show 10x Return
First identify your prospect's unique currency - what they're really trying to accomplish. Then translate your product's benefits into their terms and connect it to dollar values. Show at least 10x return on investment using conservative estimates.
- Answer▶ 11:22
Target Customers Already Looking for Solutions
Look for customers who are looking for you - target people already motivated enough to proactively search for solutions to their problems. Avoid trying to convince unmotivated prospects, which is a difficult game even for professional marketers.
- Answer
Choosing vs Discovering a Niche — A Critical Distinction
Choosing a niche means picking what you want to sell. Discovering a niche means identifying unmet customer needs by understanding what your prospects are actually going through - their fears, frustrations, and aspirations in their own words.
- Answer▶ 9:10
Position Your Solution as Uniquely New — Humans Value What's Current
Position your solution as uniquely appealing and new. Humans automatically value new information and current techniques, often discounting older content even when it's still valuable. Make sure your approach feels different and current.
- Answer▶ 5:42
Name Products as Outcomes Not Features
Present your product as the result customers want and the solution to their problems, not as something you're trying to sell them. Name your products like solutions and give them meaning that focuses on outcomes rather than features.
- Answer
Use the Internet to Reach 3.5 Billion People in Your Niche
Identify your unique gifts and personality type, then use the internet to find people specifically interested in that exact specialty. Instead of being limited to your local area, you can access 3.5 billion connected people globally.
- Answer
Price Testing Revealed $300 Outsells $200 for the Same Course
Run head-to-head split tests with different price points. Test one price for a period, then test another, measuring both sales volume and total revenue. Eben found his course sold better at $300 than $200 through systematic testing.
- Answer
Translating Features Into Benefits Customers Actually Want
Customers buy when they can clearly see how your product solves their specific problem. You need to translate features into benefits they find valuable, so they say 'this thing will solve my problem and give me the results I want.'
- Answer
Two Questions Every Prospect Silently Asks About Price
Prospects unconsciously ask two key questions: 'How can I know that this is worth a lot more than I'm paying for it?' and 'Can you prove the result you're promising?' Your pricing presentation must answer both questions clearly.
- Answer
Turn Personal Growth Areas Into Teachable Business Models
Find areas where you need to improve, study them, create success for yourself, then teach others through coaching, courses, or masterminds. This process organizes your knowledge into models you can combine with other expertise.
- Answer
Be First in a Category You Create
Create a new category that you can be first in, rather than competing in crowded existing categories. Position yourself as the original and leader of that category, which gives you tremendous leverage when persuading customers.
- Answer▶ 5:40
Why Higher Prices Signal Quality and Drive More Sales
Higher prices signal quality and value to customers. When Eben raised his book price from $30 to $40, he sold 10 copies in one day—his best sales day ever—because customers perceived the higher-priced product as more valuable.
- Answer
Learn, Succeed, Teach — The Three-Step Loop
Learn something important, create success with it, then teach it to others. This forces you to organize your knowledge into simple models that you can then combine with other expertise areas to create unique market positions.
- Answer▶ 4:52
Problems and Pain Drive Value Creation, Especially Under Urgency
Value is created primarily by solving problems and pain, especially when there's urgency involved. The most value comes from products and services that address urgent emotional needs like fear, frustration, or strong desires.
- Answer▶ 0:20
Mount Everest Sock Test — Undeniable Product Proof
Eben Pagan considers Aerogel's Mount Everest sock marketing the most powerful example he's ever seen. They sent a climber up Mount Everest wearing their insulation socks, and his only complaint was that his feet got too hot.
- Answer▶ 12:30
Conservative Estimates Build Trust While Proving ROI
No, use conservative estimates instead. Back off from your biggest promises to build credibility. Show value even in worst-case scenarios. This makes you more trustworthy while still demonstrating clear return on investment.
- Answer▶ 1:20
Teaching Forces You to Simplify Your Knowledge
Teaching forces you to reorganize your knowledge, simplify it, and create mental models you can think with. It gets you to simplicity on the far side of complexity and allows you to connect it with other knowledge areas.
- Answer
Starting Different vs Differentiating After the Fact
Differentiation means trying to be different from competitors after entering a market. Starting different means identifying unmet customer needs and addressing them from the beginning, so you don't need to differentiate.
- Answer
How Bonus Bundles Justify Higher Price Points
Bundle your main product with bonus materials and present it as a package. Eben sold his dating book with three bonus ebooks, which justified a higher price point and increased the perceived value of the entire package.
- Answer▶ 0:05
The Niche Problem That Paralyzes Coaches
Not knowing your niche market or targeting the wrong niche. This prevents coaches from attracting high-paying clients because they feel paralyzed and don't know which clients to attract or what to say to convert them.
- Answer
Price Signals Quality More Than Product Content Does
Price signals quality to customers. Two identical books can have vastly different values—one selling for $10, another for $1,000—based purely on how customers perceive their worth and the price point signals quality.
- Answer▶ 14:04
Narrowing Your Niche Creates Premium Pricing Power
Narrowing your niche is better because you can carve off a small chunk of a big market where people have specific unmet needs, allowing you to dominate that space without competing on price and charge premium prices.
- Answer▶ 1:39
Frame Digital Pricing Against Live Training Cost
Reference what you would charge for live training, then position your digital product as a bargain. For example, 'If this was live training, I'd charge $2,000, but because it's digital, I can offer it for much less.'
- Answer▶ 9:31
Position Every Product as the First of Its Kind
Try to position every new product as its own category, saying 'this is really the first product of its kind.' Name the category and promote the category itself, not just the product, to establish leadership position.
- Answer▶ 2:51
Start Niche Discovery With What People Already Seek You For
Start by asking what people already seek you out for. Look at what problems they're already coming to you to solve, what you're known for being good at. Discover needs rather than choosing your preferred audience.
- Answer▶ 12:11
Position Yourself in an Emerging Niche Before It Gets Crowded
Look at where your industry is heading in 10 years and position yourself as the expert in that emerging niche. Create content, get education, and build a reputation in that specific area before it becomes crowded.
- Answer▶ 3:46
Create a Unique Niche and You're Automatically the Original
Position your product and company as the original and leader by finding a unique niche you can fill. You don't need to be established for decades - creating something unique makes you the original by definition.
- Answer▶ 0:32
Health Dating and Business — The Three Mega-Niches
The three mega-niches are health and fitness, dating and relationships, and money and business. These work because they address fundamental human needs related to survival, reproduction, and self-actualization.
- Answer▶ 2:38
Teaching Reveals New Dimensions of the Material
When you teach someone and watch them apply the material, you see it from new dimensions and realize you've progressed to a different level. Teaching forces deeper understanding through practical application.
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Combine Teachable Models to Reveal Unique Genius
Use the process of learning different skills, organizing them into teachable models, then combining those models in unique ways. This creates value that few others can provide and reveals your unique genius.
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Two Skills Combined Create a Unique Market Position
Learn two different skill areas, organize each into teachable models, then combine them. This creates a unique market position because you become one of the only people who can do that specific combination.
- Answer▶ 8:32
Alienating Non-Prospects Makes Ideal Customers Feel Seen
You want to alienate your non-prospects so your ideal customers feel deeply understood. When your message turns off non-prospects, your real prospects say 'somebody gets me - you're speaking my language.'
- Answer▶ 2:44
Value Increases With Urgency — Peak Emotion Drives Premium Prices
Value increases with urgency because humans go through a predictable process of valuing things based on emotional intensity. When fear, pain, or desire peaks, people will pay premium prices for solutions.
- Answer▶ 9:28
Hourly Value Calculation — Use Aspirational Income Numbers
Take yearly income, divide in half, and remove three zeros. So $100,000 becomes $50/hour, $50,000 becomes $25/hour. Use aspirational income numbers that prospects want to achieve, not just current income.
- Answer▶ 2:01
Post-It Note Practice — Ask 'What Is Value?' Every Single Day
Ask yourself 'What is value?' every day. Put this question on a Post-It note on your computer screen and look at it daily for months. This simple practice leads to discovering money-making opportunities.
- Answer▶ 1:04
Headache Medicine vs Medicine That Cures Everything
It's like putting headache medicine in a bottle labeled 'medicine - cures everything.' People with headaches want headache medicine, not generic medicine. Specific solutions sell better than broad ones.
- Answer▶ 14:33
Focus on What People Already Seek You Out For
Focus on what others already seek you out for. Ask yourself what you know how to do that people come to you for help with, and what problems you can solve that deliver real relief or results to others.
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Two Risk Reversal Models — Upfront Guarantee vs Post-Delivery Pay
The first model is charging upfront with a money-back guarantee if clients aren't satisfied. The second model is billing after service delivery, where clients only pay if they feel they received value.
- Answer▶ 5:32
A 10% Price Increase Can Double Profitability
Even a 10% price increase that maintains the same conversion rate can double your profitability, since the additional revenue goes almost entirely to profit margins rather than covering existing costs.
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Focus Your Morning Hours on Highest-Leverage Opportunities
Change from general messaging to specific, results-focused headlines that speak directly to your ideal client's main problem and desired outcome. Include concrete numbers and transformation stories.
- Answer▶ 1:33
Utility Value Is the Emotional Satisfaction Expected From a Solution
Utility value is the emotional satisfaction someone expects from getting, using, or having a problem solved. It's not just functional benefit but the emotional payoff they anticipate receiving.
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One Person, One Problem, One Result: The Focused Messaging Formula
Focus on one specific type of person with one primary problem, then lead with concrete results rather than general promises. This creates clear messaging that resonates with your ideal clients.
- Answer▶ 7:26
Narrow Your Niche to Capture More of the Market
You should narrow your niche. Counterintuitively, narrowing your focus actually captures more market than trying to appeal to everyone. When you talk to everyone, you're talking to no one.
- Answer▶ 0:26
What Actually Makes Customers Buy Instead of Browse
Introduce your product as the hero that brings the solution. Don't say 'I have this amazing product' - position it as the thing that will create the specific result your prospect wants.
- Answer▶ 0:46
Gratitude as a Success-Enabling Emotion
Use direct, professional language like 'let's talk about the financial side of the relationship' or 'how does the value exchange work here' instead of apologizing for bringing up money.
- Answer▶ 6:27
Coaching Rates for Problem-Oriented Niches
Personal coaches typically charge $100-200+ per session, especially for problem-oriented coaching in major areas like health, weight loss, relationships, dating, and debt management.
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Charisma on Command Conversion Lift After Renaming
Despite losing Google search rankings from the redirect, Charlie Houpert saw much better conversions after renaming his company to Charisma on Command following Eben Pagan's advice.
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Genius Marketing Is Obvious — Simple Proof of the Problem
According to Eben Pagan, genius level marketing is obvious and intuitive. It uses simple, powerful demonstrations that directly address customer problems with undeniable proof.
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Ask What Problems Customers Have That No One Is Solving
Shift focus from what makes you different to what problems your customers have that aren't being solved. Ask what's important to them rather than analyzing your competitors.
- Answer▶ 1:06
Virtual Teams Expose Real Productivity vs Busy Work
Ask 'how do you get paid in a situation like this,' 'how does the value exchange work,' and 'how much do you charge' to understand the complete financial structure.
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Archetypal Name Engineering Behind David DeAngelo
The name combines archetypal power (David vs Goliath), repetitive D sounds, triplet rhythm, and pairs with 'Double Your Dating' for complete rhythmic branding.
- Answer▶ 5:47
BlackBerry Won by Sound; Palm Lost by Shortening Its Name
BlackBerry used repetitive sounds that made it memorable, while Palm lost market advantage when they shortened the memorable 'Palm Pilot' to just 'Palm.'
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Use Repetitive Sounds to Make Names Impossible to Forget
Use repetitive sounds and rhythm patterns that make names bounce around in your brain's audio buffer system longer, like Coca-Cola, M&Ms, or BlackBerry.
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Find Unmet Needs Instead of Trying to Differentiate
Instead of trying to differentiate, focus on starting different by identifying unmet customer needs in your market and being the first to address them.
- Answer▶ 2:31
Why Coca-Cola's Repetitive Sounds Make It Stick
Coca-Cola uses repetitive 'Co' sounds and rhythm that make it stick in the phonological loop longer, increasing memorability and brand recognition.
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Unique Positioning Through Learning Teaching and Combining Two Skills
Learn two different skills, teach both to simplify them into models, then combine them to create unique positioning that few others can replicate.
- Answer▶ 1:22
Teaching as the Path to Simplicity on the Far Side of Complexity
Teaching forces you to organize and simplify knowledge into models you can think with, getting you to 'simplicity on the far side of complexity.'
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Every Sizable Market Has Underserved Groups With Unmet Needs
Yes, Eben believes that in any sizable marketplace, there are always groups of people with unmet needs that existing companies aren't addressing.
- Answer▶ 0:50
Sounds Stay in the Phonological Loop for Five Seconds
Sounds bounce around in the phonological loop for about 5 seconds while your brain decides whether the information is important or not.
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3 of 4 Memorable Phrases Use Repetitive Sounds
Alliteration appears randomly in only 1 out of 26 two-word phrases, but 3 out of 4 culturally memorable phrases use repetitive sounds.
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Alliteration Makes Company Names Stick in the Head
Eben Pagan loves alliteration because it helps company names stick in people's heads and makes them more memorable.
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Why Your Company Name Is the Top Marketing Decision
According to Eben Pagan, the name of your company is the most important marketing decision you will ever make.
- Quotable▶ 14:33
Niche Expertise Creates a Warren Buffett Moat Around Your Castle
The more niched you are and the more of an expert you are on the niche that you're working on, the more you have what Warren Buffett calls a natural moat around your castle.
- Quotable
What Sophisticated Clients Secretly Value in Advisors
successful self-made you know affluent people...they really appreciate when you have control of your attention and you're listening and you get right to the point
- Quotable▶ 1:00
Narrow the Coaching Niche Until You Exclude Many Potential Clients
when you target a successful coaching Niche the key is actually to narrow it down to the point where you're excluding many potential clients
- Quotable▶ 1:19
Your Niche Must Target Clients Who Pay High Fees
you need one that is targeted only to those clients who can afford to pay you high fees and invest in your high ticket coaching package
- Quotable▶ 5:44
The Clients Who Pay Most Are the Most Grateful
when I have asked people for the most money for my programs those are the people that appreciated and thanked and respected me the most
- Quotable▶ 5:06
The Game-Changer That Goes Beyond the Mortgage Rate
it's not about the mortgage rate like it's not there there's something he's introduced that is a complete Game Cher to the individual
- Quotable
Start Small and Evolve Through Niche Targeting
the power of starting small, evolving by understanding audience needs, and the crucial importance of niche targeting
- Quotable▶ 8:42
Owning a Sub-Niche Category No One Else Dominates
you can create a new category even a niche within another niche a category that you own and that you dominate
- Quotable▶ 1:27
Raising Prices Sometimes Makes People Buy More
you can do things like raise the price sometimes and people will buy more of the thing
- Quotable▶ 7:37
New and Not Yet Known Feels More Valuable
New or not yet known is perceived as more valuable than something I've heard before.
- Quotable▶ 4:24
Narrow Deep — The Real Money Move in Expertise
The real money move, so to speak, is to narrow what you're great at and get deeper.
- Quotable▶ 4:17
Become Narrow-Minded to Win Your Market
The trick is to narrow. We actually want to become narrow minded in this case.
- Quotable
A Niche Is a Living Thing — It Evolves
A niche is something that's a living, breathing thing that evolves over time.
- Quotable▶ 18:31
Best Message Shouted at Deaf Ears
the best message in the world is useless if you shout it at deaf ears
- Quotable▶ 5:51
The Day the Price Increase Sold More Books
the day that I raised the price I sold more copies of the book
- Quotable▶ 4:08
Don't Just Create a Product, Create a Category
Don't just create a product or service, create a category.
- Quotable▶ 4:31
Proving You Have the Goods Through Demonstrated Competence
people could see that I had the stuff. I had the goods
- Quotable▶ 9:07
Talking to Everyone Means Talking to No One
You're talking to everyone, you're talking to no one.
- Quotable▶ 11:07
Better to Be First Than Better
It's better to be first than it is to be better.
- Question
The Three Mega-Niches That Make the Most Money
What are the three mega niches that make the most money in information products?
- Question▶ 3:22
Communicating Three Ways Hits 80 Percent Understanding
How do I make my information products more valuable and command higher prices?
- Question
The Problem with Positioning as a Complete Solution
What's wrong with calling my product a complete solution for everything?
- Question▶ 9:39
Habit Gravity — Why Change Stalls on Day Three
What is 'firing a customer' and why do successful business people do it?
- Question
Why Higher-Paying Clients Show More Gratitude
Why do clients who pay more money show more gratitude to their coaches?
- Question
One Product for Everyone vs Multiple Targeted Products
Should I create one product for everyone or multiple targeted products
- Question
The Single Most Important Element in Sales Presentations
What's the most important element for successful sales presentations?
- Question▶ 17:58
Whether to Invest in Professional Packaging and Design
Should I invest in professional packaging and design for my product?
- Question▶ 1:03
Differentiation vs Starting Different: Key Distinction
What's the difference between differentiation and starting different
- Question
Overcoming Shame Around Charging High Coaching Rates
How do you overcome shame around charging high prices for coaching?
- Question▶ 11:42
Justifying High Coaching Prices Without Apology
How do you justify high prices for coaching or consulting services?
- Question
Why Specialists Outperform Generalists Today
Why are specialized experts more successful than generalists today
- Question▶ 6:52
Should You Narrow Your Niche or Widen It
Should I narrow my niche or make it broader to reach more people?
- Question
Why the Mega Niches Earn Disproportionate Revenue
Why do the mega niches make so much more money than other niches?
- Question
Position as Trusted Advisor Instead of a Vendor
How to position yourself as a trusted advisor instead of a vendor
- Question▶ 0:30
Why Narrow Niche Beats Big Market for Domination
Why should I narrow my niche instead of going after a big market
- Question
Price as a Signal of Perceived Quality
What is the relationship between price and perceived quality?
- Question
Building Competitive Barriers Through Product Strategy
How do you create competitive barriers with product strategy
- Question▶ 3:26
Create a Category, Not Just a Product
Why should you create a category instead of just a product?
- Question▶ 5:32
How Much Profit a Small Price Increase Generates
How much profit increase can a small price rise generate?
- Question▶ 12:12
Finding Profitable Market Categories to Own
How do you find profitable market categories to dominate?
- Question
How Much to Charge for High-End Coaching Programs
How much should I charge for high-end coaching programs?
- Question▶ 2:55
How to Increase Perceived Value of Digital Products
How do you increase perceived value of digital products?
- Question▶ 14:28
Why First Beats Better in Business
Why is being first better than being better in business?
- Question
Focus Expertise on the Moments That Matter Most
How do I make my expertise stand out from other experts?
- Question
How Wealthy People Find Service Providers They Trust
How do wealthy people find service providers they trust
- Question▶ 7:29
Should You Tell Prospects You Won't Work With Them
Should I tell prospects I don't want to work with them
- Question
How to Find Profitable Niches Inside Saturated Markets
How do you find profitable niches in saturated markets
- Question▶ 3:09
How Raising Prices Can Increase Sales Volume
How can raising prices actually increase sales volume?
- Question▶ 11:52
How to Justify Premium Coaching Prices to Clients
How do you justify premium coaching prices to clients?
- Question▶ 1:11
Why Being First Beats Being Better in Business
Why is it better to be first than better in business?
- Question▶ 8:47
Eliminating 80 Percent to Focus on the Right 20 Percent
How do I eliminate 80% of my market to focus on 20%?
- Question
How to Pitch AI Solutions to Investors
How should companies pitch AI solutions to investors
- Question
How Entrepreneurs Should Choose Their Business Niche
How should entrepreneurs choose their business niche
- Question▶ 10:07
How to Position Yourself for Career Advancement
How do you position yourself for career advancement?
- Question
Does Rejecting Clients Increase or Decrease Respect
Does rejecting clients increase or decrease respect
- Question
How Entrepreneurs Should Choose Their Target Market
How should entrepreneurs choose their target market
- Question
What Wealthy Clients Want from Service Providers
What do wealthy clients want from service providers
- Question
How to Test If Your Niche Will Be Profitable
How do I test if my niche idea will be profitable?
- Question▶ 14:01
How to Create Unique Value in a Crowded Market
How do you create unique value in a crowded market
- Question
Why Higher Prices Sometimes Generate More Sales
Why do higher prices sometimes lead to more sales?
- Question▶ 2:44
How to Position Yourself as the Go-To Expert
How do I position myself as an expert in my field?
- Question
How Different Customers Assign Completely Different Value to the Same Product
How do different customers value the same product
- Question▶ 5:37
How to Differentiate Yourself in a Crowded Market
How do I differentiate myself in a crowded market
- Question
How to Position Your Business as a Market Leader
How do I position my business as a market leader?
- Question▶ 11:05
Pricing Framing Tactics That Increase Conversions
How do you frame pricing to increase conversions?
- Question
How to Build a Powerful Business Reputation
How do you create a powerful business reputation?
- Question▶ 2:30
The 7-Minute Niche Challenge for Coaches
What is the 7-minute niche challenge for coaches
- Question
How to Stop Competing on Price
How to stop competing on price in your business
- Question▶ 1:28
How Successful People Prefer to Communicate
How do successful people prefer to communicate
- Question▶ 9:59
How to Find the Right Specialization Area
How do I find the right area to specialize in?
- Question
How Raising Prices Can Actually Increase Sales Volume
How can raising prices increase sales volume?
- Question▶ 2:26
Why Affluent Clients Value Time Over Money
Why do affluent clients value time over money
- Question▶ 5:12
How to Test Pricing for Digital Products
How do you test pricing for digital products?
- Question▶ 8:32
What Top Salespeople Do Differently: Qualify Better, Trust Faster
How much can I charge for coaching services?
- Question▶ 0:49
How Coaches Should Target Their Niche Market
How should coaches target their niche market
- Question▶ 7:10
What Resources Wealthy Clients Value Most
What resources do wealthy clients value most
- Question▶ 0:30
The T-Shaped Expertise Model
What is the T-shaped expertise model?
Other answers29
10x ROI framing justifies premium product prices
Prospects unconsciously ask two questions before buying: 'How can I know this is worth far more than I'm paying?' and 'Can you prove the result you're promising?' Your pricing presentation must answer both. First, identify your prospect's unique currency — what they're truly trying to accomplish. Then translate your product's benefits into their terms and connect them to dollar values using conservative estimates. Show at least a 10x return on investment even in worst-case scenarios; backing off from your biggest promises builds more credibility than overselling. A simple formula: take their aspirational income, divide by half, remove three zeros to get an hourly rate. You can also anchor price by referencing what live training would cost, then positioning the digital version as a discount on the same value.
Always test higher prices counterintuitive results
Always test higher prices — you might be surprised. When I raised my ebook from $29.95 to $39.95, sales volume actually increased and total revenue went up, defying conventional wisdom about price and demand. Test multiple price points on every launch. Even a 10 percent price increase that maintains your conversion rate can double profitability. Most entrepreneurs undercharge because they assume they know the right price without testing it. The marketplace will tell you what price maximizes revenue, but only if you actually run the test. Price is a variable, not a fixed truth. Treat it like any other assumption — go check if it's right.
Category Creation: Be First Rather Than Best
Competing in crowded categories is a losing game — you're always fighting uphill against whoever got there first. The leverage move is to create a new category where you can be first. When you're the original, you have enormous built-in persuasion power: you set the frame, you define what good looks like, and competitors are permanently positioned as coming after you. In any sizable marketplace, there are always groups of people with unmet needs that existing companies aren't serving. That's your opening. The goal is to position yourself as the leader of that new category from day one — name it, define it, own the vocabulary. Then connect your category directly to the emotional problem your ideal customer experiences and can't find a perfect solution for anywhere else. First mover in a well-chosen niche beats best in a crowded one almost every time.
Category creation beats competing in crowded markets
Human minds can hold approximately seven items per category before they're full. First-mover advantage is real — people remember and choose the first thing that comes to mind, not necessarily the best. That means fighting for position in a saturated market is almost always the wrong strategy. The winning move is creating an entirely new category where you are first by definition. You don't need decades of history. Creating something genuinely unique makes you the original. This is how David D'Angelo created the 'dating advice for men' category, how I created the 'information product business' category. Look at where your industry is heading in ten years, stake a position in that emerging niche today, create content and build a reputation there before it becomes crowded. First in the mind beats first in the market.
Category creation makes you the obvious premium choice
When you're one of many similar products in a crowded market, you're competing on price and features — a race to the bottom. When you create a category, you become the originator and leader, which changes everything. People prefer to work with number one in a category. Category creation attracts premium partnerships and clients because instead of presenting yourself as another option, you're presenting yourself as the obvious choice. Position your solution as uniquely appealing and new — humans automatically value new information and current techniques, often discounting older content even when it's still valuable. Make your approach feel genuinely different and current. This isn't just a positioning trick. It's about carving out a distinct niche where you're not competing with anyone — you're defining the space.