“Surgical empathy is pinpoint empathy where you totally immerse someone in oxytocin by feeling exactly what they feel. It transforms psychological adhesion to death into connection to life by counteracting high cortisol, calming the amygdala hijack, and restoring upper brain function for thinking and hope.”
If you've always felt a special calling to help others, and you've always dreamed about doing the kind of work that makes a REAL difference in people's lives. For those just starting out who need everything to become a coach and launch in 10 weeks, or existing coaches who want to exponentially increase their coaching skills and build a powerful system for getting clients online.
Problems This Addresses3
How do I scale my business beyond trading time for money?
AI large language models are 10x-ing annually and doubling quarterly. This is not another tool — it is the biggest transformation in decades, comparable to the emergence of life itself. The people who will thrive are those who get comfortable using AI cross-platform, across every part of their business. Those who don't will find themselves on the wrong side of a permanent capability gap. I use AI as a coach to generate ideas, then apply human creativity to make them better — I don't try to make AI do all the work through complex prompting. AI has increased our conversions, compressed our 90-day course delivery to six weeks, and energized the entire team. Coaches can use it to develop messaging through structured prompts. The key is integration — treat AI as an extension of your neocortex, not a replacement for your judgment.
How do I attract high-quality clients consistently?
Transaction marketing is designed to get one sale. Relationship marketing is designed to build a lifetime of value with a client — through bonding, loyalty, and progressive investment. The four criteria every prospect needs before you try to sell to them are: pre-interested, pre-qualified, pre-motivated, and predisposed to do business with you. Direct response marketing is any message designed to get a response back from people — distinct from image or institutional advertising, which only builds name recognition. Professional sales, done correctly, creates so much value that clients actually thank you for the marketing and sales process. Elite, affluent clients don't want coaches who are embarrassed about pricing. They want professionals who can clearly communicate investment, process, and expected results.
How do I convert prospects into paying clients at premium prices?
Most sales objections are created by salespeople who present solutions before understanding what the customer actually needs. The principle — Stephen Covey's 'seek first to understand' — is fundamental because most people have never felt deeply understood. When you provide that experience, prospects feel genuine emotional connection. Start every sales interaction by saying, 'If it's okay, I'd just like to ask some questions and understand your situation.' This immediately disarms pressure. Ask directly: What's your biggest fear? What's your biggest frustration? What are you worried about? Then go deeper. Write down their exact words — not your interpretation. Their words become the emotional anchors you'll use during closing. The more time you spend discovering real needs, the higher your conversion rate and the fewer objections you'll face.
What You'll Learn1
Outcomes
Build a sustainable virtual coaching business with consistent high-ticket client flow
Master systematic client attraction and conversion processes that work online
Develop advanced coaching skills that create measurable client transformations
Establish premium positioning that commands higher fees and attracts ideal clients
Client Stories — 5.0 / 5 avg1
Relevant Clips117
- Teaching
Surgical Empathy Floods the Brain With Oxytocin
Surgical empathy is pinpoint empathy where you totally immerse someone in oxytocin by feeling exactly what they feel. It transforms psychological adhesion to death into connection to life by counteracting high cortisol, calming the amygdala hijack, and restoring upper brain function for thinking and hope.
- Teaching▶ 1:50
Anatomy of a High-Converting Elevator Pitch Example
A powerful elevator pitch example: 'I help overweight women who wanna lose more than 20 pounds get rid of their extra body fat in as little as ninety days without starvation diets or torturing themselves with military exercise. Do you know any women who would like to lose more than 20 pounds quickly?'
- Teaching▶ 52:08
Follow Their Eyes Not a Protocol to Prevent Suicide
Don't check boxes or follow protocols. Look into their eyes and go where they take you. The goal is to lessen their hurt enough that they let go of death and grab onto connection. Transform their suffering (being alone in pain) back into manageable pain by ensuring they don't feel alone anymore.
- Teaching▶ 7:47
Virtual Coach 14-Day Guarantee Plus 90-Day Action Taker Guarantee
Virtual Coach provides a 14-day try it all guarantee for complete program access, plus a 90-day action taker guarantee. If you complete the program without signing your first paying client within 30 days of graduation, Eben provides additional one-on-one coaching.
- Teaching
Turn to Your Neighbor — Engagement Technique That Unlocks Break Time
Give your audience something to do rather than leaving them passive. The best technique is telling people to 'turn to the person next to you and tell them what you just learned' - this engages their minds in review and can give you unlimited break time.
- Teaching▶ 24:26
Milton Erickson's Horse Story on Guiding People to Answers
Milton Erickson found a lost horse and guided it back to the road. Every time it got distracted, he kept it on the road until it found its own way home. The lesson is that people often know their own answers - just keep them focused on the right path.
- Teaching
Virtual Coach's Double Guarantee — 14-Day and 90-Day Refund
Virtual Coach offers a double guarantee: a 14-day 'try it all' money-back guarantee with no questions asked, plus a 90-day action-taker guarantee where you get a full refund if you complete all assignments and still feel unsatisfied.
- Teaching
Most Products Fail Because Creators Build What They Think Customers Want
Most new products and businesses fail because entrepreneurs don't understand exactly what customers want and need - they create products based on what they think customers should want rather than what customers actually desire
- Teaching
Fears Frustrations Wants Aspirations Two-Column Exercise
Create a two-column paper exercise: 'Fears and Frustrations' on the left, 'Wants and Aspirations' on the right, then brainstorm for at least an hour because the real gems come after listing 10 or more in each category
- Teaching▶ 4:37
Phrasing the Hook Question Without Pointing at the Prospect
The hook question should be phrased so it doesn't point a finger at the prospect directly - 'Do you know any women who would like to lose 20 pounds quickly?' allows them to answer about themselves or recommend friends
- Teaching
Guide on the Side — Coaching That Focuses Learners on Themselves
Be a guide on the side rather than a sage on the stage. Instead of demanding attention with 'look at me,' effective coaches help people focus on themselves by saying 'look at you' and giving them actionable guidance.
- Teaching▶ 6:02
Virtual Coach Pricing — $1,497 Full Pay or Six Monthly Payments
During launch periods, Virtual Coach is priced at $1,497 if paid in full, or six monthly payments of $297. The reviewer notes this is significantly discounted from the $3,000 he originally paid for similar content.
Show 105 more
- Teaching
Graziosi Burchard and Peers Endorse Eben's Coaching Frameworks
Well-known experts including Dean Graziosi, Christian Mickelsen, Ryan Levesque, and Brendon Burchard provide testimonials for Eben's courses and methodologies, demonstrating industry recognition of his frameworks.
- Teaching
Virtual Coach Earns 4.9 Out of 5 From Long-Term Student
According to a long-term student who has spent hundreds of hours with Eben's programs, Virtual Coach receives a 4.9/5 rating for its comprehensive curriculum and proven frameworks that remain effective over time.
- Teaching▶ 4:00
Education Means Drawing Out Not Putting In
The word education comes from the Latin 'educo,' which meant 'to draw out from within.' This is opposite to the modern meaning of putting ideas into a person—true education draws out the person's inner potential.
- Teaching
Mindset Shifts vs Scripted Performance in Teaching
Authentic teaching focuses on mindset shifts and genuine personality development, while scripted approaches use fabricated, performance-based techniques that aren't real conversations or authentic interactions.
- Teaching▶ 10:07
Four Learning Styles Framework for Maximum Influence
There are four learning styles that correspond to different questions: Why (motivation), What (theory), How (procedure), and What If (action) - mastering all four makes you incredibly influential and attractive
- Teaching
More Challenges Mean More Engagement — Students Prefer Active Learning
No - the more challenging exercises and tasks you give students, the more they like you. People prefer being actively engaged rather than passive recipients because they get to 'play with the toy.'
- Teaching
Trust Required Before Any Financial Transaction
Building enough trust to borrow $100 from someone you've spent 5 full days with and had 7 meals together still feels uncomfortable - this illustrates the trust required for financial transactions
- Teaching▶ 9:59
Pre-Qualified Prospects Answer Personal Questions Freely
People will answer personal questions if they think it's going to get them what they want - the key is finding pre-qualified prospects who have already raised their hand indicating they need help
- Teaching
Why Almost Nothing You Communicate Actually Gets Through
Almost none of what you communicate to other people actually gets through because humans condense vast experiences into words that others must decode with completely different reference points
- Teaching
Why the DIY Approach to Coaching Is a Chaotic Mess
Virtual Coach opens for enrollment only once or twice per year during specific launch windows, with the 2025 window running from October 27th to November 11th at a launch price of $1,497
- Teaching
Getting Your First High-Paying Client Breaks Employment Dependency
Getting your first high-paying client breaks the dependency on traditional employment and gives you the power to control your own income and schedule through direct client acquisition.
- Teaching
Look for Customers Who Are Looking for You
The DIY approach of piecing together free content from YouTube and blogs is a chaotic mess that lacks structure, expert guidance, proven systems, certification, and support networks
- Teaching▶ 7:47
Taking Responsibility for the Response Your Communication Gets
The meaning of a communication is the response that you get - if you're not getting the desired response, you must continually alter your communication until you achieve the result
- Teaching▶ 3:02
People Rarely Feel Deeply Understood — That's Your Opportunity
Most people have never felt deeply understood about what's personally important to them—making the gift of feeling understood one of the most valuable experiences you can provide.
- Teaching▶ 0:31
Stair-Step Marketing Leverages Commitment and Consistency Psychology
Stair-step marketing breaks big commitments into small, manageable steps that gradually lead customers toward larger purchases through the psychology of commitment and consistency
- Teaching
Virtual Coach Combines Certification with Marketing Integration
Virtual Coach costs $1,497 during the launch period from October 27th to November 11th, 2025. The program has a total stated value of over $10,000 and includes a double guarantee.
- Teaching▶ 15:27
The Insight That Makes Prospects Say Ah — the Leverage Point
The insight or trick within your technique must make people say 'ah' - it's the leverage point that gives them an emotional rush of seeing something from a new perspective
- Teaching▶ 51:56
Surgical Empathy Turns Suffering Back Into Pain
The difference between pain and suffering: pain is tolerable, suffering is feeling utterly alone in pain - surgical empathy transforms suffering back into manageable pain
- Teaching▶ 0:54
Complete Concepts vs Theoretical Ideas Nobody Implements
Create complete concepts by introducing the idea, explaining it, describing how it works, then giving actionable steps - not just theoretical ideas people can't implement
- Teaching▶ 0:01
Learning Self-Reliance Over Depending on Others for Education
Eben Pagan emphasizes that you must become great at finding knowledge and learning, taking complete responsibility for your own education rather than relying on others.
- Teaching▶ 13:35
Hyperbole Detection Breaks Through Emotional Walls
Use hyperbole detection to break through to people - when someone says 'awful' or 'terrible', respond with 'say more about the awful' to get them to open up deeper
- Teaching▶ 14:52
Take a Full Page of Notes — Read Them Word for Word
Take at least a full page of notes during presentations—you'll read them word for word when asking for the buying decision, making detailed note-taking essential.
- Teaching▶ 4:37
Wordsmithing Every Word of Your Elevator Pitch
Your elevator pitch must wordsmith every single word to become crystal clear and compelling - it's almost like a headline that grabs attention and compels action
- Teaching
Virtual Teams Provide Objective Performance Visibility
Virtual businesses can actually provide better visibility into employee performance through objective tracking systems rather than physical presence monitoring
- Teaching
Live Teachers Lose the Audience When They Switch to Third Person
Most live teachers make the mistake of switching to third person and speaking 'at' their audience rather than 'to' them, becoming 'tellers' instead of teachers
- Teaching
Teachers Guide Through Process; Tellers Just Deliver Information
Teachers guide students through processes using direct, personal language, while tellers just deliver information to groups using formal, collective language.
- Teaching
Mastermind Communities of Ambitious Entrepreneurs
Implementation-focused training with 12 coaching classes paired with 12 implementation modules enables immediate results rather than just theoretical learning
- Teaching▶ 0:32
Mindfulness in Coaching — Mind Full of Experience
Mindfulness in coaching means filling the mind with experience rather than thoughts - creating a mind full of presence instead of abstract distractions
- Teaching▶ 52:39
Surgical Empathy Counteracts Cortisol With Oxytocin
Surgical empathy is pinpoint empathy that creates psychological adhesion to life by immersing someone in oxytocin, directly counteracting high cortisol
- Teaching▶ 14:33
Identify Expertise by What Others Seek You Out to Solve
To identify your valuable expertise, ask what you know how to do that others seek you out for and what problems you can solve that deliver real relief
- Teaching▶ 11:07
Most Communication Runs on Automatic — and It Shows
Most communication happens automatically outside conscious awareness, like memorized math facts, but these automatic systems are not very effective.
- Teaching▶ 0:34
Survey Monkey and Text Analyzers Surface Customer Language Patterns
Use technology tools like Survey Monkey, Ask databases, and free text analyzers to identify customer language patterns and unmet needs in any market
- Teaching▶ 13:28
Empathy Atrophies After Age Four Without Intentional Practice
Empathy develops around age 4, but most people stop using this perspective-taking ability intentionally and let their unconscious process take over
- Teaching▶ 8:22
Silence After the Closing Question
After asking the deciding question, stay completely silent and let the prospect think - most salespeople talk their way out of sales at this point
- Teaching
Stories Beat Sales Pitches for Engagement
Stories are interesting whereas sales pitches and pure didactic information is boring—stories allow prospects to follow along and make discoveries
- Teaching
Refine Communication Skills to 10x or 100x Perceived Value
You can increase perceived value by 10x to 100x by refining your communication and learning skills to frame everything as having much more value.
- Teaching▶ 16:32
NLP: Meaning Is the Response You Get, Not What You Said
In NLP, 'the meaning of a communication is the response that you get' - not what you think you said, but how the other person actually responds.
- Teaching▶ 15:25
Conversational Language That Keeps You in Rapport
Stay in rapport by using conversational language that keeps you in the same reality and avoids putting distance between you and your customer.
- Teaching▶ 9:50
Relationships Are Built on Relating, Not Information Transfer
Relationships are built on relating - sharing commonality and feeling connected - with communication as the carrier of this relating process.
- Teaching▶ 41:21
Consistent Improvement — The One Thing All Master Coaches Share
Coaching is fundamentally different from therapy - it's performance-focused and future-oriented rather than looking backward at what's broken
- Teaching▶ 19:51
Having a Bigger Vision for Others Than They Have for Themselves
Have a bigger vision for the other person than they have for themselves - this is one of the most persuasive and inspiring things you can do
- Teaching▶ 13:32
You vs We Pronouns for Strengths and Weaknesses
Use 'you' when pointing to strengths and asking questions, and 'we' when pointing to weaknesses, mistakes, and fears to avoid disconnection.
- Teaching▶ 5:59
Showing Prospects Their Complete Fear-and-Desire Picture Is Motivating
Prospects haven't considered all their fears and desires in one place at one time - showing them the complete picture is highly motivating
- Teaching
Review-and-Share — Unlimited Break Time for Instructors
Having people review content and share it out loud is excellent for learning retention and gives you unlimited break time as an instructor
- Teaching▶ 33:02
Talk Directly to Customers to Learn What They Want
Most business owners don't do the simple thing of sitting down and talking directly to their customers to understand what they really want
- Teaching▶ 7:33
Letting Customers Discover Answers Rather Than Being Told
Humans don't like being told what to do but love to figure things out themselves - use this psychological mechanism in your sales process
- Teaching▶ 5:45
Why Women Need Vision Expansion More Than Men
Women on average have a smaller sense of what's possible than men, making it particularly important to expand their vision of possibility
- Teaching
First Hires Should Free Your Entrepreneurial Time
The first people you hire should take work off your plate so you can focus more time on products and marketing as the chief entrepreneur
- Teaching▶ 10:02
Implication Questions Deepen Problem Motivation
Implication questions develop needs by exploring the problems that problems cause, creating deeper motivation than surface-level issues
- Teaching
Humans Are Complex Systems, Not Predictable Machines
Humans are complex systems, not predictable machines, making it impossible to plan exactly how they'll respond to your communications.
- Teaching▶ 13:11
Ask Customers for Their Ultimate Scenario — the Perfect Outcome
Ask customers about their 'ultimate scenario' - the perfect outcome where their problem is solved and they have exactly what they want
- Teaching
Affiliate Bonuses Targeting Core Coach Challenges
Martin's exclusive affiliate bonuses are specifically designed to address key challenges faced by aspiring and established coaches
- Teaching
Future Coach Combines Coaching with AI Tools
Future Coach revolutionizes coaching by combining traditional Virtual Coach training with new A.I. tools and prompting strategies
- Teaching▶ 14:52
Email Follow-Up Series That Multiplies Results 10x
Adding an email newsletter follow-up series can increase business results by 10x compared to having no follow-up system in place.
- Teaching▶ 13:53
Most Sales Presentations End With Avoidance Not a Close
Most people end sales presentations with avoidance strategies like 'So what do you think?' or 'Let me know if you want more info'
- Teaching▶ 1:20
Ask What Your Next Step Is to Catch People Off-Guard
The surprising question 'what's your next step to create those outcomes' catches people off-guard and motivates immediate action
- Teaching
Bring Celebrations to the Customer's Environment Where Others Witness
Create referral moments by bringing celebrations directly to the customer's environment where others can witness and participate
- Teaching▶ 0:05
Without a Niche You Are Completely Stuck
When you don't know your niche, you literally can't take a step in any direction and feel completely paralyzed in your business
- Teaching▶ 0:50
People Already Know What They Want — Just Ask
Most people already have answers for what they want to achieve and avoid - they're just waiting to be asked the right questions
- Teaching▶ 8:37
Payment Plans — Three Monthly Payments Remove Objections
Offer payment plans to remove financial objections - 'three easy monthly payments of $177 each so you have literally no excuse'
- Teaching▶ 5:35
Technology Relocates Labor to Lowest Cost Globally
Technology relocates manual labor to anywhere in the world, facilitating finding the lowest price at highest quality globally
- Teaching▶ 12:43
Influence the Entire Category Perception Not Just One Purchase
You can influence customers' entire perception of your marketplace and product category, not just individual buying decisions
- Teaching▶ 8:52
Give Your Audience Something to Do During Live Teaching Breaks
When teaching live and you need a break for any reason, give your audience something to do rather than leaving them passive
- Teaching▶ 1:22
Survival Needs Triggering Fight-or-Flight in Business
When survival, safety, and security needs aren't met, people literally turn into animals and go into fight-or-flight mode
- Teaching▶ 5:52
Ask Questions Only Someone With the Answer Would Ask
Ask questions that only someone who knew the answer to their problem could ask to instantly build credibility and respect
- Teaching▶ 7:51
How to Evaluate New Employees in Their First 30 Days
Speaking from your own model of reality instead of matching the prospect's breaks rapport and creates communication snags
- Teaching
Coaching on Controllable Actions Not External Results
Focus coaching praise on what clients can control - their implementation and action-taking rather than external results
- Teaching
Self-Generated Insights Create More Lasting Change Than Being Told
Self-generated insights create more lasting change than being told what to do - guide clients to their own realizations
- Teaching
Why Coaches Resist Guarantees and Why They Shouldn't
Coaches resist guarantees because they focus on absolutist thinking rather than client perspective and risk management
- Teaching
Reward Action-Taking Regardless of Outcomes
Reward action-taking regardless of results - acknowledge implementation efforts rather than just successful outcomes
- Teaching▶ 11:41
Alternate Choice Closing Replaces Yes-No Decisions
Use alternate choice closing by offering two options like payment method or start date rather than yes/no decisions
- Teaching
Questioning Formula That Inspires Action From Within
This questioning formula inspires people from the inside by connecting their action steps to their desired outcomes
- Teaching▶ 0:02
AI Prompting as a Mandatory Skill in 2024
AI prompting is now a mandatory skill for everyone in 2024, regardless of their job or relationship with technology
- Teaching
People Refer Through Storytelling Not Direct Recommendations
People refer through storytelling, not direct recommendations - they share experiences within natural conversations
- Teaching▶ 8:22
Recap Hot Buttons in Their Exact Words to Close
Recap all emotional hot buttons using the prospect's exact words to dramatically increase their motivation to buy
- Teaching▶ 10:21
Based on What You Told Me — The Bridge Close
Use the phrase 'Based on what you told me, the next step is...' to connect everything they said to your solution
- Teaching▶ 18:44
Market to Overlapping Customer Qualities Only
Focus only on the overlapping qualities your customers share - talking to quality 101 loses 60% of your audience
- Teaching▶ 5:26
Apply Your Knowledge Directly to Specific Customer Problems
Transform from giving customers a reference guide to applying your knowledge directly to their specific problems
- Teaching▶ 0:37
Never Rob Clients of Their Own Power to Change
Don't rob people of their power by doing the work for them or telling them you're responsible for their results
- Teaching▶ 3:58
Storytelling as Social Currency and Status Builder
People bond and get attention by telling stories, making storytelling a social currency for status and approval
- Teaching
Future Coach Requires Active Work Not Passive Absorption
Future Coach requires hard work and active implementation - it's not a passive information absorption program
- Teaching▶ 0:36
Uncover What Customers Are Embarrassed to Admit Even to Themselves
Uncover what your customer is embarrassed to admit even to themselves to access deeper psychological insights
- Teaching▶ 3:59
Decision Fatigue Makes People Want to Be Led
Most people want to be persuaded because modern life creates too many confusing choices and decision fatigue
- Teaching▶ 12:13
Engage Students Through All Three Genius Domains
To make teaching more engaging, incorporate physical, emotional, and conceptual elements into every lesson
- Teaching▶ 26:20
Avoiding Ego Battles During Interpersonal Conflict
In conflict, avoid ego battles and facilitate the other person's experience rather than making them wrong
- Teaching
Acquiring Clients Independently Breaks the Job Dependency Chain
Learning to acquire clients independently breaks the chains of job dependency and creates true freedom
- Teaching▶ 10:04
People Only Take Actions They Have Already Seen Themselves Taking
A person will only take an action that they have first seen themselves taking inside of their own mind
- Teaching▶ 10:47
The Invisible Sales Barrier — Fear of Rejection
The invisible barrier preventing people from selling is fear of bothering others and fear of rejection
- Teaching▶ 10:27
Firing Customers — Why Successful Sellers Do It Freely
Successful business people enjoy 'firing customers' who aren't a good fit and giving them full refunds
- Teaching
Responsibility Mindset Creates a Teaching Domino Effect
This responsibility mindset creates a domino effect that improves your overall teaching effectiveness
- Teaching▶ 24:04
The Milton Erickson Horse Story Applied to Coaching
Use Milton Erickson's horse story principle - keep people on the road and they'll find their own way
- Teaching▶ 5:55
Live Conversations Beat Every Other Research Method
Live conversations with prospective customers reveal infinitely more than any other research method
- Teaching
Build Your Business Around Your Natural Personality Type
Build your business around your natural personality type rather than forcing an extroverted persona
- Teaching▶ 11:09
Appeal to Beginners Because Experts Forget Being Stuck
Appeal to beginners because experts forget what it feels like to be stuck and not know what to do
- Teaching▶ 14:22
Three Research Questions That Reveal Customer Needs and Opportunities
Three powerful research questions that reveal specific customer needs and product opportunities
- Teaching
Significant Investment — Guarantees Protect Participants
The program requires a significant investment but includes guarantees to protect participants
- Teaching▶ 20:12
Selling Is a Learnable Skill Like Riding a Bicycle
Making presentations that pay is a learnable skill like walking, talking, or riding a bicycle
- Teaching
How Guarantees Create Coach Accountability
Guarantees improve coach performance by creating accountability pressure to deliver results
- Teaching
Guarantees as Conditional Refund Agreements
Guarantees are conditional agreements for refunds, not absolute promises carved in stone
- Teaching▶ 3:08
Every Customer Interaction as an Emotional Opportunity
Every customer interaction is an emotional window of opportunity to make an impression
- Teaching
Authentic Teaching Outperforms Scripted Performance
Authentic teaching approaches outperform scripted, performance-based methodologies
- Teaching
Virtual Business Models Provide Freedom and Scalability
Virtual business models with remote teams provide ultimate freedom and scalability
- Teaching▶ 63:25
Four Learning Styles Ask Why, What, How, and What If
The four learning styles each ask different questions: why, what, how, and what if
- Teaching▶ 12:07
Most Teachers Underuse the Review-and-Share Technique
Most teachers don't use the review-and-share technique enough in their instruction
- Teaching▶ 8:10
Finding Your Greatest Fulfillment in Other People's Wins
Cultivate finding your greatest fulfillment from seeing other people succeed