Most communication happens automatically outside conscious awareness, like memorized math facts, but these automatic systems are not very effective

Just like we don't think about 2+2=4, most of our communication — words, expressions, body movements — runs on autopilot. The problem is these automatic systems were installed without conscious design and are often working against us.

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Just like we don't think about 2+2=4, most of our communication — words, expressions, body movements — runs on autopilot. The problem is these automatic systems were installed without conscious design and are often working against us.

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  • Teaching11:07

    Most Communication Runs on Automatic — and It Shows

    Most communication happens automatically outside conscious awareness, like memorized math facts, but these automatic systems are not very effective.