Teaching2014-08-07·17 min

What Marketing Really Is

What Marketing Really Is

Eben Pagan reveals that marketing is actually selling done in mass format, sharing how to discover customers' primal fears and desires through direct interaction. He teaches the 'move the free line' strategy and how to make marketing trustable by formatting it like editorial content rather than advertisements.

What Marketing Really Is

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Key Moments

How to Create Trustable Marketing That Converts -- Eben Pagan's framework for creating marketing that people actually read and trust instead of skip

Brand Marketing vs Response Marketing Always Ask for Action

Always ask for action in marketing - there's a distinction between brand marketing and response marketing

14:52

Great Marketing Beats Entertainment Because It Solves Real Needs

Great marketing is more valuable than movies or shows because it's based on actual needs

0:46

Marketing Is Selling Done at Mass Scale

Marketing is actually selling done in a mass format through print, audio, or video channels

0:34

Customer Research Before You Write One Word

You must interact with prospective customers first to discover their real fears and desires before creating marketing

0:40

Drill Into Primal Fears and Desires to Find Real Gold

Drilling deeper into fears and desires reveals the primal motivators that turn products into something big

1:35

Relevant Clips26

  • How-To

    How to Create Trustable Marketing That Converts -- Eben Pagan's framework for creating marketing that people actually read and trust instead of skip

  • Teaching14:25

    Move the Free Line: Give Your Best Value Away First

    The 'move the free line' strategy involves giving away your best value upfront to let people sample what you're selling

  • Teaching0:40

    Customer Research Before You Write One Word

    You must interact with prospective customers first to discover their real fears and desires before creating marketing

  • Teaching1:35

    Drill Into Primal Fears and Desires to Find Real Gold

    Drilling deeper into fears and desires reveals the primal motivators that turn products into something big

  • Teaching14:52

    Brand Marketing vs Response Marketing Always Ask for Action

    Always ask for action in marketing - there's a distinction between brand marketing and response marketing

  • Teaching

    Surveys Surface Hidden Customer Motivations Beyond Your Category

    Survey responses reveal hidden customer motivations that aren't directly related to your product category

  • Teaching0:34

    Marketing Is Selling Done at Mass Scale

    Marketing is actually selling done in a mass format through print, audio, or video channels

  • Teaching0:46

    Great Marketing Beats Entertainment Because It Solves Real Needs

    Great marketing is more valuable than movies or shows because it's based on actual needs

  • Teaching9:50

    Emotionally Detach From Business Ideas — Measure Everything

    Format marketing like editorial content rather than advertisements to make it trustable

  • Answer0:46

    Interview and Survey Customers to Uncover Primal Motivations

    Start by interacting with prospective customers directly through interviews and surveys to discover their real fears and desires. Drill deep into their primal motivations rather than assuming you know what drives them.

  • Answer0:40

    Research-Based Marketing That Feels More Useful Than Entertainment

    Base your marketing on customer needs discovered through research rather than what you think is important. Great marketing becomes more valuable and interesting than entertainment because it addresses real needs.

  • Answer8:05

    Move the Free Line by Distributing Your Best Value Online

    Moving the free line means giving away your best value upfront and letting people sample what you're selling. Take the most valuable part of your offering and distribute it for free online.

Show 14 more
  • Answer0:22

    Marketing Is Just Selling Scaled to a Mass Format

    According to Eben Pagan, marketing is actually selling done in a mass format through print, audio, or video. They're essentially the same thing, just delivered to different audience sizes.

  • Answer15:04

    Response Marketing First Brand Marketing Only at Scale

    While you're growing your business, always use response marketing that asks for specific action. Save brand marketing for when you're a billion-dollar company.

  • Answer9:55

    Format Marketing Like Editorial Content Not Like an Advertisement

    Format your marketing like editorial content rather than traditional advertisements. Make it look like magazine articles, TV shows, or valuable content instead of obvious sales pitches.

  • Quotable0:51

    Great Marketing Outperforms Entertainment Because It Serves Real Needs

    Great marketing is actually more valuable, interesting, and entertaining than most movies, shows, or articles because it's based on needs.

  • Quotable1:36

    Drill Down to Primal Fears to Dig Up Gold

    When we drill deep down in there, way back into the primal fears, into the primal desires, that's when we dig up the gold.

  • Quotable14:38

    Give Your Best Ideas Away Free Upfront

    Give away your best ideas for free, give away your best value upfront and let people sample what you're selling.

  • Quotable0:34

    Marketing Is Mass-Format Selling

    Marketing is actually selling just done in a mass format like print, audio, or video.

  • Quotable10:55

    Don't Make Marketing Look Like It's Trying to Sell

    Don't make it look like it's trying to sell people stuff.

  • Question14:38

    Brand vs Response Marketing: Which to Use When

    Should I focus on brand marketing or response marketing?

  • Question14:38

    Marketing vs Selling: Mass Format Same Underlying Act

    What is the difference between marketing and selling?

  • Question6:27

    How to Discover What Customers Actually Want

    How do you discover what customers really want?

  • Question15:19

    How to Create Marketing Content That Actually Connects

    How do you create great marketing content?

  • Question9:50

    Making Marketing Feel Trustworthy Not Salesy

    How do you make marketing more trustable?

  • Question8:13

    What Is the Move the Free Line Strategy

    What is the move the free line strategy?

Entities Touched

Canonical Teachings

Marketing as Mass Selling

Eben reveals that marketing is simply selling done in mass format through media channels. He shares how his Double Your Dating book became one of the most successful online books by treating marketing as scaled selling rather than a separate activity.

Discovering Customer Motivations

The key to great marketing is discovering customers' primal fears and desires through direct interaction. Eben shares how surveying over 1,000 people revealed time management as the biggest frustration, leading to his successful Wake Up Productive program.

Making Marketing Trustable

Most marketing fails because it looks like marketing. Eben teaches formatting marketing like editorial content instead of advertisements, citing David Ogilvy's research that 80% of people skip obvious ads.

Moving the Free Line Strategy

Eben's breakthrough strategy involves giving away your best content upfront to build trust. He grew his business to multi-millions by creating incredibly valuable free newsletters that demonstrated his expertise and led to massive sales.

Counterpoint 3

Claim:Marketing and selling are different activities with different purposes and methods

Reframe: Marketing is actually selling just done in a mass format like print, audio, or video

Claim:Marketing should look professional and polished like traditional advertisements

Reframe: Marketing should be formatted like editorial content to be trustable and valuable

Claim:Keep your best ideas and techniques secret to protect your competitive advantage

Reframe: Give away your best ideas for free upfront to let people sample what you're selling

Topics

Business Frameworks

move the free linemass selling framework

Common Mistakes

making marketing look like advertisementsassuming customer motivationsnot asking for action