Your mind runs a constant inner radio of self-talk that most people don't notice but significantly impacts performance
Eben explains that unless you're a monk who has meditated for twenty years, you are thinking hundreds of thoughts per minute in continuous dialogue
Self-criticism is always self-referential - when you criticize others, you're actually criticizing yourself
Eben states that 'we really can only see or perceive what we see and perceive in ourselves' so the mind acts as a filter or mirror
Failure in knowledge work environments is actually learning and should be congratulated, not criticized
Joe Sugarman, one of the most famous marketers of all time, tells stories of failure as lessons because he thinks they're even more valuable than stories of success
TeachingEmpowering▶ 12:20 Transform your inner voice to the most loving, encouraging, soft yet strong, positive, confident tone
Eben explains that emotion is triggered by auditory tone - loving, soft, encouraging voices trigger positive emotions while harsh, critical voices trigger negative emotions
TeachingEmpowering▶ 13:51 Create affirmations starting with 'I deserve' and 'I give myself permission to' and practice them daily
Eben personally spent years writing out lists of affirmations with these phrases, including examples like 'I deserve health, high levels of achievement' and 'I give me permission to achieve success and wealth and happiness'
Generalize long-term success identity around short-term setbacks instead of the reverse
Instead of saying 'I failed, that means I'm a loser and failure,' say 'I'm a winner and I always succeed in the long run, and this was a little temporary setback'
Expert InsightEmpowering▶ 4:18 Self-criticism comes from parents who criticized to protect from danger, creating an automatic inner voice
Eben explains that parents criticized thinking it was love and protection from danger, and this voice becomes automatic - 'they didn't need a parent around because they automatically criticize themselves'