Post-sale persuasion prevents buyer's remorse through continued value
The sale doesn't end at the transaction — keep persuading after the purchase by continuously adding value, surprises, bonuses, and new benefits to your customers' lives. This isn't generosity for its own sake; brain science explains it precisely: we get dopamine hits when anticipating rewards. Once we possess something, the wanting feeling disappears because we now have it. That's why 'getting kills wanting.' If you stop adding value after the sale, customers reflect on whether they made an impulsive decision they don't really want. Counter this by keeping the anticipation alive. One practical tactic: break down the total cost into hourly or daily amounts to make it feel manageable, and compare to small daily expenses like coffee to frame the value ratio correctly.
Relevant Clips3
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Dopamine, Anticipation, and Why Getting Kills Wanting
Brain science shows we get dopamine hits when anticipating rewards, creating powerful motivation. Once we get something, the wanting feeling disappears because we now have it, which is why 'getting kills wanting.'
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How to Keep Persuading After the Sale
Keep persuading after the sale by continuously adding value, surprises, bonuses, and new benefits to customers' lives. This prevents them from feeling they made an impulsive decision they don't really want.
- Answer15:52
Reducing Price to the Ridiculous — Making High Costs Feel Small
Break down the total cost into hourly rates or daily amounts to make it feel manageable. Also use 'reducing to the ridiculous' by comparing to small daily expenses like coffee.