Problems can be solved collaboratively while conflicts create adversarial dynamics — conflict-oriented people automatically turn every problem into a conflict
The distinction between a problem and a conflict is critical: problems invite collaborative solutions, while conflicts create adversarial dynamics. People with a conflict orientation automatically escalate problems into confrontations, but you can stop the escalation by reframing immediately.
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Problems Are Collaborative — Conflicts Are Adversarial
Problems can be solved collaboratively while conflicts create adversarial dynamics. Conflict-oriented people automatically turn every problem into a conflict, but you can prevent this by stopping escalation immediately and reframing the situation.