Most business activities are either a waste of time or expenses - only two activities actually make money: products and marketing
Eben explains that activities like setting up a store, website, business phone line, or email list are distractions. The only revenue-generating activities are finding or creating something people want to buy and then selling it.
Expert InsightEmpowering▶ 3:09 The key insight about money-making activities is that they involve getting customers - that's what products and marketing have in common
Eben identifies that both product development and marketing share the common element of customer acquisition, which is why they're the only true revenue activities.
Find products that people already want to buy, not stuff you want to sell - focus on solving their problems rather than your preferences
Eben emphasizes finding things people are searching for that solve their problems or desires, rather than creating what you personally want to market.
Expert InsightEmpowering▶ 4:55 Successful entrepreneurs separate themselves from their business and product, seeing themselves as problem solvers and opportunity identifiers rather than becoming personally attached
Eben contrasts this with people who become identified with their product and make it personal, citing an example of someone who spent extensive time and money developing a product without testing market demand.
Expert InsightEmpowering▶ 8:16 The traditional job security paradigm is disappearing with 3-5 career changes and 10-12 job changes expected before age 38
Harvey McKay, author of 'Swim with the Sharks Without Being Eaten Alive' who sold over 10 million business books, cites Department of Labor statistics showing this dramatic shift in career stability.
Thinking like an entrepreneur gives you the advantage of constantly looking for opportunities rather than being trapped in one idea
Eben references Richard Branson, a multi-billionaire with hundreds of companies spanning record stores to airlines, who constantly looks for great opportunities and has grown countless million-dollar businesses.
Expert InsightEmpowering▶ 10:32 When you see yourself as an entrepreneur, setbacks like competitors or copycats don't devastate you because you know you can create more ideas than people can steal
Eben explains that this mindset prevents depression or funk when someone rips off your product idea or marketing, because you realize you can keep generating new opportunities.