2 Critical Skills You Need To Make Money Fast
Eben Pagan reveals the two critical skills that generate the most dependable profits after 15+ years in business: marketing and sales. He introduces the concept of 'playing business versus doing business' and explains how to avoid common distractions that prevent entrepreneurs from focusing on customer acquisition.
Teachings 4
Marketing and sales are the two skills that most dependably lead to profit and long-term income in business
Eben Pagan's 15+ years of business experience and investing significant time, effort and energy to discover which skills result in the most money being made
Marketing and sales are the activities that help you get customers, which is the core function of any profitable business
These skills directly relate to customer acquisition, which is identified as the fundamental business activity that generates revenue
Business setup activities like naming, branding, and design details are often distractions that prevent focus on customer acquisition and sales
Specific examples given include business naming, business card design, website colors, and 'a million little details' that compete for attention but don't generate revenue
Many entrepreneurs make the mistake of thinking good selling is just being friendly and answering questions, which is not professional selling
Eben specifically identifies this as a common mistake where people think selling is just 'being friendly with people and just telling them what they want to hear and answering their questions'
Perspectives 2
Most entrepreneurs waste time 'playing business' instead of 'doing business' by focusing on non-essential activities
Examples include spending time on business names, business card design, website colors, and other setup activities that don't directly generate customers
Professional selling has gotten a bad reputation due to misconceptions about coercion and manipulation, but real selling is about helping people
Most people associate selling with 'shady used-car salesmen wearing tacky polyester suits' or 'high-pressure sales tactics' when professional selling is actually about assistance
Quotable Moments 3
“playing business versus doing business”
— Eben Pagan“professional selling in reality is not about coercion and manipulation it's about helping”
— Eben Pagan“you want to avoid wasting your time on things that don't directly relate to getting customers and selling your products and services”
— Eben Pagan
How to focus on doing business instead of playing business
A framework for avoiding business setup distractions and focusing on revenue-generating activities
- 1
Identify your activities
Categorize your current business activities into those that directly generate customers and those that are setup or administrative tasks
- 2
Eliminate setup distractions
Stop spending time on business naming, business card design, website colors, and other branding details that don't generate revenue
- 3
Focus on customer acquisition
Prioritize only activities that directly relate to getting customers and selling your products and services
- 4
Develop marketing and sales skills
Invest your time in learning the two critical skills that most dependably lead to profit: marketing and sales
Questions Answered
What are the most important skills for making money in business?
“after well over 10 years actually over 15 years now working in business and really investing a lot of my own time effort and energy to discover which skills result in the most money being made and which are the the skills that you can learn that will most dependably lead to profit and long-term income I've realized that two of them really stand out and there are actually two similar skills that start in one skill and these skills are marketing and sales”
— Eben Pagan▶ 0:30
Marketing and sales are the two most critical skills for generating profits and long-term income in business. These skills directly help you get customers, which is the fundamental activity that creates revenue.
What is the difference between playing business and doing business?
“playing business involves everything you think you should be doing to run a business you want to avoid wasting your time on things that don't directly relate to getting customers and selling your products and services”
— Eben Pagan▶ 1:32
Playing business involves activities that feel productive but don't generate customers, like designing business cards, choosing website colors, or naming your business. Doing business focuses exclusively on customer acquisition and selling products or services.
Why do entrepreneurs avoid learning sales skills?
“when most people think about the idea of selling they get a bad feeling in their stomach the connotation in sales is that you're going to be trying to talk people into buying things that they don't want and they don't need and using high-pressure tactics to do it professional selling in reality is not about coercion and manipulation it's about helping”
— Eben Pagan▶ 3:07
Most entrepreneurs avoid sales because they associate it with shady tactics and high-pressure manipulation. They think of used-car salesmen or coercive techniques, when professional selling is actually about helping people get what they need.
What business activities should entrepreneurs avoid when starting out?
“these will be things like well what do I name my business and what should I make my business card look like and what should the colors be on my website and there'll be a million little details okay this all this stuff is like setting up and playing business”
— Eben Pagan▶ 2:03
New entrepreneurs should avoid setup activities that don't directly generate customers, including choosing business names, designing business cards, selecting website colors, and other branding details that distract from sales and marketing.
What is professional selling really about?
“professional selling in reality is not about coercion and manipulation it's about helping”
— Eben Pagan▶ 3:27
Professional selling is about helping people get what they need, not using coercion or manipulation. It's not high-pressure tactics or being overly friendly, but a skilled approach to genuinely assisting customers with solutions to their problems.
Summary
The Two Skills That Generate the Most Money
After 15+ years of business experience, Eben reveals that marketing and sales consistently produce the most dependable profits. These skills focus on the core business function of customer acquisition, which directly translates to revenue generation.
Playing Business Versus Doing Business
Most entrepreneurs get distracted by setup activities like business naming, card design, and website colors instead of focusing on customer acquisition. This distinction between 'playing business' and 'doing business' determines whether efforts translate into actual revenue.
Reframing Professional Selling
Selling has gotten a bad reputation due to associations with high-pressure tactics and manipulation. Professional selling is actually about helping people get what they need, not coercion or simply being friendly and answering questions.

Counterpoint
Claim: “Starting a business requires focusing on setup details like business names, cards, and website design”
Reframe: Successful business building means avoiding setup distractions and focusing exclusively on customer acquisition and sales activities
Eben identifies business naming, business card design, website colors and 'a million little details' as distractions that compete for attention but don't generate customers or revenue
Claim: “Selling involves coercion, manipulation, and high-pressure tactics like shady salesmen”
Reframe: Professional selling is actually about helping people and has nothing to do with coercion or manipulation
Eben explains that people associate selling with 'shady used-car salesmen wearing tacky polyester suits' but professional selling in reality is about helping, not pressure tactics
Key Points 6
Marketing and sales are the two skills that most dependably lead to profit and long-term income in business
▶ 0:30Marketing and sales are the activities that help you get customers, which is the core function of any profitable business
▶ 1:00Most entrepreneurs waste time 'playing business' instead of 'doing business' by focusing on non-essential activities
▶ 1:32Business setup activities like naming, branding, and design details are often distractions that prevent focus on customer acquisition and sales
▶ 2:03Professional selling has gotten a bad reputation due to misconceptions about coercion and manipulation, but real selling is about helping people
▶ 3:07Many entrepreneurs make the mistake of thinking good selling is just being friendly and answering questions, which is not professional selling
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