“It's an interview technique where two people interview one candidate simultaneously - one person asks questions while the other takes notes. This allows the questioner to focus on responses and probe deeper while ensuring detailed documentation.”
About Virtual Bench
A Virtual Bench is a proactive hiring framework where you build relationships with potential star performers over 3-6 months through an 'osmosis process' of conversations and small paid projects before you actually need to hire them. Rather than reactive hiring when positions open, you continuously invest 10% of your time identifying future talent and nurturing these relationships so you have a ready pool of vetted candidates.
Eben successfully scaled from hiring his first virtual assistant for $6/hour to managing 70 full-time workers globally using this approach, proving that relationship-building over months creates better hiring outcomes than traditional interview processes.
Misconception
“Hire reactively when you need someone - post a job, interview candidates, make a quick decision”
Build relationships proactively with potential stars over months through conversations and test projects, creating a ready 'bench' of vetted talent
Relevant Clips45
- How-To
How to Build a Virtual Bench for Proactive Hiring -- A step-by-step process for building relationships with potential hires before you need them, using multiple perspectives to avoid hiring blind spots.
- How-To
How to Build Your Virtual Bench of Future Team Members -- A systematic approach to proactively recruiting talent before you need them
- Teaching
Tandem Interview — One Person Asks, One Takes Notes
It's an interview technique where two people interview one candidate simultaneously - one person asks questions while the other takes notes. This allows the questioner to focus on responses and probe deeper while ensuring detailed documentation.
- Teaching▶ 10:16
Why Rapidly Growing Companies Should Only Hire Stars
No. Rapidly growing companies should only hire stars and high performers. Help disadvantaged people through contributions of time, money, and energy outside your business, but maintain clear boundaries about who you put in key positions.
- Teaching
Potential Value as the Frame for Opportunity
You lose human broadband communication including body language, spontaneous conversations, and the ability to quickly gather everyone for discussions. However, these trade-offs come with benefits like access to better talent.
- Teaching
The Opportunity Mindset Eben Pagan Teaches
Build relationships with potential hires over 3-6 months through conversations and small projects before making formal hiring decisions. This 'virtual bench' approach helps you really get to know candidates.
- Teaching
Build Relationships With Star Candidates Before You Need Them
A proactive approach where you identify potential stars and build relationships with them over time, before you have immediate hiring needs. This reveals their true character and capabilities.
- Teaching
Group Interviews Expose Blind Spots Individual Ones Miss
Look for patterns that emerge when comparing different interviewers' experiences. Group discussions often reveal consistent behaviors like excuse-making that individual interviews might miss.
- Teaching
Use Small Paid Projects to Evaluate Candidates Before Hiring
Give them small paid projects during the relationship-building phase. For example, if they charge $25/hour, give them a 10-hour project for $250 to evaluate their work quality and delivery.
- Teaching
Pre-Hire Relationship Building Before You Need Them
Start relationship-building conversations with potential stars before you need them. Exchange emails over months, ask for advice on situations, and see how they respond and think.
- Teaching
Using Multiple Interviewers to Reveal Candidate Blind Spots
Different people see qualities you can't perceive. Having trusted friends or team members with varied skill sets interview candidates reveals blind spots and behavioral patterns.
- Teaching
Web Design Rates Range $10 to $100 per Hour by Value
Web design compensation varies drastically based on complexity and value - from $10/hour for simple tasks to $100/hour for important projects within the same business
Show 33 more
- Teaching
Build a Virtual Bench With 3–6 Months of Osmosis
Build a 'virtual bench' through a 3-6 month osmosis process of getting to know potential hires through conversations and relationship building before formal hiring
- Teaching▶ 1:17
Using Email Exchanges to Assess Candidates Pre-Interview
Use email exchanges and advice requests during relationship building. Ask candidates what they'd do in real situations you're facing to see their thinking process.
- Teaching
Test Potential Hires With a Paid 10-Hour Project
Test potential hires with small paid projects during the getting-to-know period - give them a 10-hour project at their hourly rate to evaluate their work quality
- Teaching▶ 0:35
How Mentors Transfer Success Patterns Unconsciously
Mentors work through the Mastermind Principle - you unconsciously learn success patterns, behaviors, and emotional states just by surrounding yourself with them
- Teaching
Virtual Teams Provide Objective Performance Visibility
Virtual businesses can actually provide better visibility into employee performance through objective tracking systems rather than physical presence monitoring
- Teaching▶ 5:34
Recruit Ahead of Need to Properly Evaluate Candidates
The worst time to hire is when you need someone immediately; start recruiting 3 months ahead when you have time to properly evaluate candidates
- Teaching▶ 4:17
A-Players Perform Twice as Well and Grow into Bigger Roles
A-players are not just a little better than average - they perform twice as well and naturally grow into higher roles within the organization
- Teaching
First Hires Should Free Your Entrepreneurial Time
The first people you hire should take work off your plate so you can focus more time on products and marketing as the chief entrepreneur
- Teaching▶ 7:23
Why Entrepreneurial Peer Groups Outperform Training
Building a social group of successful entrepreneurs provides more leverage than knowledge, training, or other development methods
- Teaching▶ 0:13
Build a Virtual Bench Through Relationship Interviews
Build a 'virtual bench' by treating interviews as relationship-building processes over time rather than single evaluation events
- Teaching
Identify One Core Strength Candidates Must Excel At
Focus on identifying one core strength that candidates must excel at, then let driven people figure out the additional skills
- Teaching▶ 5:35
Technology Relocates Labor to Lowest Cost Globally
Technology relocates manual labor to anywhere in the world, facilitating finding the lowest price at highest quality globally
- Teaching
Build a Virtual Bench Around Specific Talent Strengths Not Job Titles
Build a 'virtual bench' by identifying future roles and specific talent strengths needed, not just general job descriptions
- Teaching▶ 1:17
Email Exchanges to Evaluate Candidate Thinking Style
Use email exchanges and advice requests during the relationship building phase to evaluate how candidates think and respond
- Teaching▶ 2:29
Proactively Build Relationships With Future Star Hires
Spend 10% of your time proactively connecting with potential future team members and building relationships with stars
- Teaching▶ 48:41
Producers vs Parasites — Building the Right Network
Surround yourself with producers and don't listen to parasites - the technical term for parasites is 'they suck'
- Teaching
Recruit 6 to 9 Months Ahead by Projecting Future Growth
Approach recruitment conversations by projecting future growth and asking for referrals 6-9 months in advance
- Teaching▶ 1:46
Identify Three Referral Sources for Every Role You Plan to Fill
Identify three specific people you can contact for referrals to each role you're planning to fill
- Teaching
Virtual Business Models Provide Freedom and Scalability
Virtual business models with remote teams provide ultimate freedom and scalability
- Answer▶ 1:44
Email Autoresponders Build Relationships Systematically
Use email autoresponders to create a systematic relationship-building process. Load up personal communications that get sent automatically when someone joins your list. Think about how you would build the relationship if you were visiting them in person, then recreate that experience through email.
- Answer▶ 5:25
Hire by Having Candidates Perform Real Work Live
Have them perform actual work tasks that reveal their capabilities. For example, if hiring a copywriter, review their previous work and have them write copy for your materials. Watch them work live if possible or have virtual discussions where they solve problems.
- Answer▶ 5:11
Start Recruiting Three Months Before You Need Anyone
Start recruiting 3 months before you actually need someone. Look ahead at business growth, identify future hiring needs, then spend months talking to 1-2 candidates per week. The worst time to hire is when you need someone immediately.
- Answer
Practicing Proactive Visioning to Manifest Business Outcomes
They practice proactive visioning consistently - imagining clear future outcomes and then working backwards to create them. The more you practice this skill, the better you become at manifesting your visions in reality.
- Answer
The Virtual Bench — Recruit Before You Need to Hire
A virtual bench is a proactive recruitment strategy where you identify future roles your business will need and build relationships with potential candidates before you actually need to hire them.
- Answer
Find People Who Excel at One Core Strength
Focus on finding people who excel at one specific strength rather than general job categories. If they're great at their core skill and driven, they'll figure out the additional tasks.
- Answer
Build a Virtual Bench Before You Need to Hire
Build a 'virtual bench' by identifying specific talent strengths you'll need, then reach out to your network for referrals to those specialists months before you need to hire.
- Answer
Start Recruiting 6-9 Months Before You Actually Need to Hire
Start building relationships with potential team members 6-9 months before you actually need to hire them, based on your projected business growth.
- Answer▶ 2:29
Spend 10 Percent of Your Time Building High-Performer Relationships
Spend about 10% of your time connecting with people who could be good future team members and building relationships with high-performers.
- Quotable▶ 1:30
Shifting from Interview Mindset to Relationship Building
when I stopped thinking thinking of it as an interview and I started thinking of it as building a relationship that at some point might turn into a work relationship my whole Paradigm changed
- Quotable▶ 1:23
Let Prospects Exaggerate Sales Numbers — It Works in Your Favor
what's the one thing that you really really need them to be good at and if they're great at that and they're and they're a driver then they'll figure out how to get all the other stuff done
- Quotable▶ 10:43
Strong Company Growth Requires Hiring Only Stars
if you want to grow a strong company you got to have stars you got to draw a good boundary you have to be clear about that
- Quotable▶ 3:01
Different Interviewers Perceive Qualities You Cannot See
different people will see different things they will see things that you can't see you have no way of perceiving
- Quotable▶ 5:20
Job-Hoppers Who Never See Their Own Pattern
they won't realize that every time they left a job it was for the same reason and it was a bad one